This blog is about my love/hate relationship with Amazon. I hate that they basically have a monopoly on bookselling and hurt not only other online retailers, but actual bookstores. At the same time, using them is so easy and convenient; it is hard to say no. I liken it to my relationship with Walmart. I don’t like shopping there and I don’t really like the company, but until I can afford to buy all the groceries I need at Safeway or Publix, I will shamefully take advantage of what they have to offer.
Recently, I had an issue with Amazon. I ordered a used book for a class, which was supposedly shipped on December 30th. I logged in to see why it was so delayed and realized that the delivery date range was anywhere from January 4th to January 21st. Until this day, I could not file a claim about the order. I waited and waited. I was not surprised when, on the 21st, it had yet to arrive. I sent a very strongly worded e-mail and received a prompt response, telling me I would be fully refunded. It also told me that the company was currently out used versions (inexpensive versions) of this book.
I decided Amazon and I were through. I began checking local bookstores, but the book was on backorder everywhere from Powell’s to Barnes and Noble. In the end, I still ordered it from Amazon. I ordered it new and had to pay for two-day shipping.
So, I spent $40.00 plus shipping on a book I initially thought I was getting a great deal on. I spent more money and I am three weeks behind in my reading. Yet, I had no choice but to feel cheap and used and turn back, with open wallet, to the company who had recently screwed me over. I have learned, love it or hate it, there is no escaping Amazon.
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